BPM 203 Analyzing & Resolving Conflict

Access to registration is disabled two days prior to the event. This 6.5-hour workshop is part of the BPM Part 3: Grow Your Team series and is an elective option for the UC Systemwide People Management Certificate. In this highly interactive workshop, each participant's experience is drawn upon for the learning. Ideally, to contribute to and enhance understanding, participants will come with current and/or previous people management experience. The content covers how to effectively manage conflict between individuals or work teams in the workplace. By the end of this workshop, participants will be able to \*Identify their own and other's conflict styles \*Analyze and map workplace conflict \*Select an appropriate strategy for managing workplace conflict \*Create a conflict resolution planhis 6.5-hour workshop is part of the BPM Part 3: Grow Your Team series and is an elective option for the UC Systemwide People Management Certificate. In this highly interactive workshop, each participant's experience is drawn upon for the learning. Ideally, to contribute to and enhance understanding, participants will come with current and/or previous people management experience.

The content covers how to effectively manage conflict between individuals or work teams in the workplace.

By the end of this workshop, participants will be able to

\*Identify their own and other's conflict styles

\*Analyze and map workplace conflict

\*Select an appropriate strategy for managing workplace conflict

\*Create a conflict resolution plan