One-on-One Tech Help
Are you looking for one-on-one technology assistance? On Thursdays from 2:00 - 4:00 p.m., bring in your device for a 30-minute appointment with a librarian. Library laptops will be available for general computer assistance.
This program is held in Study Room 5 on the 2nd floor of the library. Registration for each Thursday opens the Monday prior. You may only register for one 30 minute session per Thursday; walk-in appointments are not available.
Devices we assist with:
Windows laptop or notebook
Mac laptop or notebook
Chromebook
iPad or iPhone
Android phone
Tablet or e-Reader (Kindle, Nook, etc.)
Topics we assist with:
Library apps/resources
We help with the use of all of the Oak Creek Public Library’s online resources, as well as the library website
Device basics
Powering devices on and off
Using a mouse and keyboard
Basic device functions
Organizing files, photos, and music
Web searching
Accessibility options
Google Suite
Drive
Docs
Sheets
Slides
Microsoft Suite
Word
Excel
PowerPoint
Social media
X/Twitter
YouTube
Disclaimer
The Oak Creek Public Library disclaims any responsibility for damage, data loss, security concerns, or hardware/software issues that may occur on a patron’s personal device during or after a Tech Help appointment.
Library staff are not technology specialists in any one area and can only offer basic assistance. Staff are unable to diagnose or fix malfunctioning or damaged hardware or software. Library staff will not enter sensitive or private information into a patron’s device.